jlph7 Privacy Policy

1 Introduction

jlph7 ("we", "us", "our") operates the online gaming platform accessible at jlph7.vu. This Privacy Policy explains how we collect, use, store, and protect the personal information of players and visitors ("you") who use the platform. It applies to all forms of access — desktop browser, the jlph7 mobile app, and any other method of accessing jlph7 services.

By registering an account on jlph7, you acknowledge that you have read this Privacy Policy and consent to the collection and use of your personal data as described here. This policy should be read together with our Terms & Conditions and Responsible Gaming policy, which also form part of the agreement between you and jlph7.

2 Information We Collect

jlph7 collects personal information at different stages of your relationship with the platform — at registration, during KYC verification, during payment transactions, and through your ongoing use of the service. The categories of data we collect are:

We do not collect payment card numbers or banking credentials directly. Payment processing through GCash, Maya, or bank transfer is handled by the respective payment service — jlph7 receives only the confirmation and transaction reference required to credit your account.

3 How We Use Your Information

jlph7 uses your personal data only for purposes that are directly connected to the operation of the platform and the services provided to you. Specifically, we use your data to:

• Create and manage your jlph7 account and verify your identity through KYC.
• Process deposits and withdrawals in Philippine Peso and maintain accurate transaction records.
• Detect, investigate, and prevent fraudulent activity, bonus abuse, and unauthorised account access.
• Comply with applicable legal and regulatory obligations, including anti-money laundering requirements.
• Provide customer support and respond to account-related queries.
• Send you relevant service communications — such as account notifications, security alerts, and transaction confirmations.
• Analyse platform usage to improve features, fix issues, and develop new services for Filipino players.
• Enforce the Terms & Conditions and manage responsible gaming measures, including self-exclusion requests.

If you opt in to marketing communications, we may also use your contact details to inform you about relevant promotions available on jlph7. You can opt out at any time by contacting support.

4 How We Protect Your Data

jlph7 applies a range of technical and organisational measures to keep your personal data secure. These include:

• SSL encryption on all data transmitted between your device and the jlph7 platform — covering login, account management, game sessions, and payment flows.
• OTP (one-time password) verification for sensitive actions including logins from new or unrecognised devices, password changes, and withdrawal requests.
• Biometric authentication (fingerprint, Face ID) available on supported devices through the jlph7 mobile app as an additional access control layer.
• Access controls within the organisation limiting who can access your personal data internally to those who need it to perform their role.
• Regular security reviews of the platform and data handling processes.

While we take data security seriously, no online system is completely without risk. You also have an important role to play: use a strong, unique password for your jlph7 account, enable OTP and biometric login, and log out from shared devices after each session.

5 Cookies and Tracking Technologies

jlph7 uses cookies — small data files stored on your device — and similar tracking technologies to make the platform work correctly and to understand how it is being used. The main types of cookies we use are:

• Essential cookies — required for the platform to function. These keep you logged in, maintain your session, and enable core features. The platform cannot work properly without them.
• Performance cookies — collect anonymised information about how pages are used, which features are accessed, and where errors occur. This data helps us fix issues and improve the experience for all players.
• Preference cookies — remember your settings and choices (such as language or display preferences) so you don't need to set them again each visit.

You can control cookie settings through your web browser. Disabling essential cookies will affect platform functionality — some features may not work correctly without them. For the jlph7 mobile app, similar local storage technologies are used to maintain sessions and preferences.

6 Sharing Your Data with Third Parties

jlph7 does not sell, rent, or trade your personal data to third parties for their own purposes. We share data only where necessary to deliver our services to you or where required by law. The third parties we may share data with include:

• Payment processors — to facilitate deposits and withdrawals through GCash, Maya, and Philippine bank transfers. These processors receive the minimum data needed to complete your transaction.
• Identity verification services — to process KYC verification and confirm your age and identity before withdrawals are permitted.
• Game providers — some game data is necessarily shared with the providers of slot games, live casino, and eBingo products accessible through jlph7.
• Legal and regulatory authorities — where required by applicable law, court order, or in connection with anti-money laundering obligations.
• Fraud prevention services — to detect and prevent fraudulent activity, identity theft, and account abuse.

All third-party service providers who receive your data are required to handle it in accordance with applicable data protection requirements and are prohibited from using it for their own commercial purposes unrelated to the service they provide to jlph7.

7 How Long We Keep Your Data

jlph7 retains your personal data for as long as your account is active and for a period after account closure as required by legal, regulatory, and operational obligations. Specific retention periods vary by data type:

• Account and identity data is kept for the duration of your account and for a further period post-closure as required to meet anti-money laundering and legal recordkeeping requirements.
• Transaction records (deposits, withdrawals, game history) are retained for the legally required period for financial recordkeeping.
• KYC verification documents are retained as required by applicable identity verification and AML regulations.
• Support communications are kept for a reasonable period to allow us to follow up on unresolved matters and as a record of agreed resolutions.

Once retention periods expire, data is securely deleted or anonymised. If you request account closure, the process will be completed subject to outstanding balances being withdrawn and any mandatory retention periods being observed.

8 Your Rights Over Your Personal Data

As a jlph7 account holder, you have rights over the personal data we hold about you. These include:

To exercise any of these rights, contact the jlph7 support team through the live chat feature in the platform or the mobile app. We will respond to valid requests within a reasonable timeframe. Some requests may require identity verification before we can act on them.

9 Players Under 21

jlph7 is strictly for players aged 21 and above. We do not knowingly collect personal data from individuals under this age. If you become aware that a minor has registered or attempted to register on jlph7, please report it to our support team immediately.

Any account found to belong to an underage player will be closed immediately, all data associated with that account will be handled in accordance with legal requirements, and any balance will be forfeited. Age is verified as part of the mandatory KYC process required before withdrawals are permitted.

10 Updates to This Privacy Policy

jlph7 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform services. When material changes are made, we will notify registered account holders through the platform or by email to your registered address. The "Last updated" date at the top of this page will always reflect the most recent revision.

Your continued use of jlph7 after an updated policy is posted constitutes your acceptance of the revised version. We encourage you to review this page periodically. If you have questions about any changes, contact our support team before continuing to use the platform.

11 Contact and Data Queries

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how jlph7 is handling your personal information, please contact our support team:

• Live chat — available 24/7 directly within the jlph7 platform and the mobile app.
• Email — the contact address is listed in the footer of this page.

For responsible gaming concerns, self-exclusion requests, or account restriction queries, please also visit our Responsible Gaming page where additional tools and guidance are available.